Communication Conflict And The Management Of Difference

Autor: Stephen W. Littlejohn
Publisher: Waveland Press
ISBN: 1478609389
File Size: 13,73 MB
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Littlejohn and Domenici invite readers to engage in a thoughtful dialogue about human difference, conflict, and communication. Drawing on numerous examples from their work in mediation, the authors discuss a variety of practical tools, models, and theories to help analyze conflictwhy it occurs and how communication skills help avoid downward spirals into harmful relationships. Communication competence can move discussions away from harmful interactions and empower parties to expand their options. Effectively managing differences allows conflict, in whatever context, to become a positive resource rather than a barrier. The appendix provides a wealth of information in a succinct format. It discusses basic communication skills; introduces a number of alternative dispute resolution methods, including negotiation, mediation, facilitation, collaboration, and public engagement; and concludes with practical information about dialogue as an important approach to differences.

Competence In Interpersonal Conflict

Autor: William R. Cupach
Publisher: Waveland PressInc
ISBN: 9781577666493
File Size: 23,47 MB
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This second edition of Competence in Interpersonal Conflict continues to present a conceptual framework for why communication competence is central to conflict management. The authors offer constructive guidelines that provide a basis with future conflicts in five unique settings; intercultural, organizational, familial, mediation, and violence in intimate relationships. Within any conflict interaction adept communicators embrace the notion that adopting an ethical stance is both desirable and practical.--[book cover].

Engaging Communication In Conflict

Autor: Stephen W. Littlejohn
Publisher: SAGE
ISBN: 1452221944
File Size: 59,67 MB
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Written from the authors' experience in conflict intervention in their private consulting practice, Engaging Communication in Conflict uses a communication perspective to address insights and methods in private mediation, small group facilitation, system design, large-scale interventions, and public-issue management. This book offers encouragement for a world sometimes overwhelmed by conflict and presents an expanded and pragmatic definition of peace. Stephen Littlejohn and Kathy Domenici discuss numerous methods and principles in conflict resolution. They explore transformative mediation, the team mediation system, assessment and evaluation, systemic design, gaming methodology, issue framing and public deliberation, study circles, dialogue groups, and many other interventions. These methods and principles are adapted from a spectrum of theory and practice and include fresh and innovative approaches designed by the authors and their colleagues.

Encyclopedia Of Communication Theory

Autor: Stephen W. Littlejohn
Publisher: SAGE
ISBN: 1412959373
File Size: 26,83 MB
Format: PDF, Mobi
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The Encyclopedia of Communication Theory provides students and researchers with a comprehensive two-volume overview of contemporary communication theory. Reference librarians report that students frequently approach them seeking a source that will provide them with a quick overview of a particular theory or theorist - just enough to help them grasp the general concept or theory and its relation to the discipline as a whole. Communication scholars and teachers also occasionally need a quick reference for theories. Edited by the co-authors of the best-selling textbook on communication theory and drawing on the expertise of an advisory board of 10 international scholars and nearly 200 contributors from 10 countries, this work finally provides such a resource. More than 300 entries address topics related not only to paradigms, traditions, and schools, but also metatheory, methodology, inquiry, and applications and contexts. Entries cover several orientations, including psycho-cognitive; social-interactional; cybernetic and systems; cultural; critical; feminist; philosophical; rhetorical; semiotic, linguistic, and discursive; and non-Western. Concepts relate to interpersonal communication, groups and organizations, and media and mass communication. In sum, this encyclopedia offers the student of communication a sense of the history, development, and current status of the discipline, with an emphasis on the theories that comprise it.

Constructive Conflict Management

Autor: John Crawley
Publisher: Pfeiffer & Co
ISBN: 9780893842390
File Size: 69,43 MB
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When conflicts at work occur, our traditional skills and positive instincts are deserted in favor of the easy fix, the tough move, or the clever device. But unresolved conflicts simmer on, until they explode again, and before long, managers feel as though they axe doing little else other than dealing with disputes of people in different camps; cooperation replaced by combat and motivation going down by the minute.

Managing Interpersonal Conflict

Autor: Nancy A. Burrell
Publisher: Routledge
ISBN: 1136514104
File Size: 28,93 MB
Format: PDF, Kindle
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Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict. This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.


Autor: Kathy Domenici
Publisher: SAGE
ISBN: 1452236844
File Size: 46,33 MB
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Written in a clear, engaging style Facework: Bridging Theory and Practice introduces a new paradigm that identifies facework as the key to communication within the management of difference. Authors Kathy Domenici and Stephen W. Littlejohn illustrate how facework is a central process in the social construction of both identity and community.

Module 3 Managing Conflict And Workplace Relationships

Autor: James O'Rourke
Publisher: Cengage Learning
ISBN: 0324584199
File Size: 74,30 MB
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Creative conflict, along with harmony and synchronicity in the workplace, are issues that are commonly avoided, simply because they're misunderstood, or because no one knew what to say. MANAGING CONFLICT AND WORKPLACE RELATIONSHIPS, Second Edition, uses an approach that involves far more than dispute resolution or figuring out how limited resources can be distributed equitably among people who think they all deserve more. This module shows readers how to manage their own emotions, as well as those of others. MANAGING CONFLICT AND WORKPLACE RELATIONSHIPS, Second Edition, helps readers understand conflict and clearly illustrates how to deal with it. This book can be bundled or customized with any of the O'Rourke Modules or with any of our best-selling Business Communication books. Cases and solutions will be posted online. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Chinese Conflict Management And Resolution

Autor: Ringo Ma
Publisher: Greenwood Publishing Group
ISBN: 9781567506433
File Size: 50,70 MB
Format: PDF, Mobi
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With its large population and impressive economic accomplishments over the last two decades, China has become a major player on the world stage. This collection of essays takes critical steps toward understanding the way the Chinese manage and resolve conflict. 20 chapters form the most comprehensive book ever published on the subject, one that explores both its theoretical and practical aspects.

The Sage Handbook Of Conflict Communication

Autor: John G. Oetzel
Publisher: SAGE Publications
ISBN: 1483315428
File Size: 54,13 MB
Format: PDF
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This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.